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Case Study

Bespoke Package For Nolan UPVC

"The aluminium side of our business continues to go from strength to strength with sales up across the domestic and commercial sectors. We have been using LogiKal since 2010 and although we knew we weren’t using all the features, it was doing its job for us."

Business Micros Aluminium has demonstrated the bespoke aspects of its service via a project for Nolan uPVC which has helped the company to transform how it uses the LogiKal software across the aluminium side of its operation.

Nolan contacted Business Micros Aluminium last year to see how it could leverage more operational efficiency from LogiKal; and the Tewkesbury based company, which is the exclusive distributor of LogiKal in the UK, responded by putting together a bespoke software and training package.

Business Micros Aluminium’s Ian Hannis visited Nolan uPVC’s Carmarthen headquarters several times during the project to gain a better understanding of how the company was already using LogiKal for project processing and how it wanted to extend that.

Over several months, he worked closely with the team to put together a programme which addressed the needs of all of the different LogiKal users within Nolan and put in place a system which encourages the team to use the ongoing support which is available from Business Micros’ specialist team.

Having begun using LogiKal in 2010 to process their production of aluminium windows, doors and curtain walling systems, the team at Nolan wanted to make the next step and use the software to centralise all of its aluminium production, estimating and ordering and crucially to enable the whole team to log into the system to see the live status of every order.

Although Nolan primarily uses AluK in its fabrication, it also uses other different aluminium systems and components so the first step by Ian and the Business Micros Aluminium team was to standardise the ordering process, creating a standard library of products, and from this allow LogiKal to automatically order from the relevant supplier if required.

New folders were then created within LogiKal to manage quotations, production and data entry and new processes were established for ensuring that all of the relevant documentation could be assigned to these and all LogiKal users could access them as a central resource.

Ian also enabled Nolan to set up consistent client data within the software enabling them to produce estimates taking into account agreed pricing and discount terms and even to use the ‘estimation by position’ function which speeds up quotation times based around agreed configurations and selling prices.

A key focus in the project was to ensure that the LogiKal set up at Nolan can easily accommodate additional changes, for example, if the company makes any further investment in CNC, then CNC preps can be included as standard in the future.

Ian Hannis commented on the project: “It’s a pleasure working with key accounts such as Nolan. As with all software, the key is learning to use as many functions as possible to improve the overall experience. LogiKal is no different and there are many aspects to learn and make use of to improve how LogiKal works for the user and benefits the company as whole.

“Nolan benefited from different training platforms which we used to help them progressively use more of the software’s functionality. I listened hard to Nolan staff about how they operate the business so that I could best advise and adapt both the software and the training to meet their objectives.”

Jason James, General Manager from Nolan uPVC was delighted with the outcome. He said: “The aluminium side of our business continues to go from strength to strength with sales up across the domestic and commercial sectors. We have been using LogiKal since 2010 and although we knew we weren’t using all the features, it was doing its job for us.

“However, when we met with Ian and talked to him about how we wanted to use LogiKal moving forward, he worked with us to adapt and improve various areas of the software so that it was better integrated within our business. We are very happy with the result now and have taken steps to review our LogiKal and future developments with Ian so that he can proactively ensure we are getting the most from it.”

Nolan recently celebrated its 25th anniversary and now employs 65 people, making it one of the largest independent uPVC and aluminium companies in Wales. It is a true One Stop Shop for customers, producing frames in PVC and aluminium, as well as manufacturing its own sealed units. In the aluminium sector, Nolan specialises in curtain walling, screens and facades for commercial clients and in bi-fold doors for retail buyers.

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