Prepare the configuration of exceptions in the antivirus software:
- Store the certificates with which the program application is signed. The certificates can be extracted from the logical *.exe files. Some antivirus software supports the observation of the operating system certificate store.
- Level up the trustworthiness or the assigned trustworthiness group in the antivirus software:
- for the .exe/.dll files in the program directory or
- for the trust level of the code signing certificate.
Set the exceptions in the antivirus software for:
- The Logikal directory, for example in the network drive where the program is installed; incl. all folders you have to open until you get to the program directory.
- The temporary directory, for example under C:\Users\USER\AppData\Local\OFCAS <- Local User
- The ORGATMP folder, for example under C:\ORGATMP
If necessary, set further exceptions including their subfolders:
- All *.exe files under;
- X:\LOGIKAL <- network drive
- \UNC PATH\LOGIKAL <-UNC PATH
- C:\Users\AppData\Local\OFCAS <- Local User
- X:\LOGIKAL\bin\iUpdate.exe
- Path exceptions;
- X:\LOGIKAL <- Network Drive
- \UNC PATH\LOGIKAL <-UNC PATH
- C:\Users\AppData\Local\OFCAS <- Local User